After you sign up, use two-factor authentication right away to greatly lower the risk of someone else getting into your account. Only verified people can handle balances and get money, which makes sure that transactions go smoothly. Data management procedures follow the laws of Canada, which keeps private information like phone numbers, birth dates, and email addresses safe. All documents that are uploaded for verification are encrypted and stored according to local laws. This means that only authorised support staff can work on them. Internationally recognised security protocols, like SSL encryption, protect transactions like deposits to $ or withdrawals of winnings. We carefully check all payment providers, and we never share any financial information with outside parties who are not directly involved in the transaction. Account holders should regularly check their contact information, change their passwords, and turn on notifications for any actions that involve moving money or changing their profile. If there are any problems, you can get quick help from user support that follows the communication rules for Canada residents.
How To Get And Use Information
To lower the risk of unauthorised access, make a strong password right away and change your account information on a regular basis. When you sign up, we collect information like your name, date of birth, email address, and mobile number to make sure you are who you say you are and stop fraud. Users must enter their financial information for all payment actions, such as depositing money into $ or withdrawing winnings. These transactions are encrypted and only used to keep track of balances in $, process payments, and follow the rules against money laundering. Cookies and other similar tools automatically keep track of what you do when you browse. This includes things like IP addresses, device identifiers, login times, and session lengths. These kinds of details help make content more personal, make navigation easier, and find suspicious behaviour. To help settle disputes quickly and improve user support, communication preferences, complaints, and chat logs are kept.
Type Of Information And Purpose
Type of Information |
Purpose |
Retention Period |
Identity and contact information |
Keep track of identity and contact information, manage accounts, and follow the law. |
According to local laws |
Financial data |
Transaction processing, checking the balance in $, and keeping an eye out for fraud. |
At least five years (for transaction records) |
Technical Information |
Improving user experience and checking security. |
As needed for operations |
Records of Communication |
Customer support, dispute handling. |
Until dispute closure or query resolution |
Adjust cookie settings within your browser to control data sharing. Giving accurate and complete information makes sure that services are always available and payments go through smoothly in $. If you don't give the right information, your account may not work properly or you may not be able to use some features.
Ways To Store And Protect Data
The Platform put it into action
- Turn on two-factor authentication for your account to make it harder for people who shouldn't be able to get in to do so.
- All passwords are hashed using the latest cryptographic algorithms before being stored on servers, which are located in certified Canada data centers conforming to ISO/IEC 27001 standards.
- Customer data, including transaction and profile details, is encrypted both while stored and during transfer, ensuring Canadian users' confidentiality.
- Financial information like credit card and withdrawal details is never stored in plain text and is processed via PCI DSS-compliant gateways.
- We do automatic backups every day to protect against losing data by accident, and we check the logs all the time.
- Role-based permissions limit who can see account records. Only authorised people who have passed regular background checks and completed required security training can see user information.
- If you want to look at or change your personal records, you can use safe online tools that are in your profile.
- You can ask for full data erasure, and if you need it, all $ balances will be refunded before the data is deleted.
- Audit trails are kept for legal reasons and are never shared with anyone outside of the company without explicit permission or a regulatory requirement. This protects players in Canada and around the world.
- Keep your device's software up to date, don't share your account information, and if you notice any strange activity on your account, contact the support team right away through secure chat.
- To keep every transaction and personal record safe at all times, both technical and user-side protection steps work together.
Sharing User Information With Other People
To keep people from getting into your account by accident, don't share your login information with anyone. Platform administrators only send user data to outside companies when the law, payment processors, or trusted service providers that are only doing certain technical or transactional tasks require it. When you deposit or withdraw money in $, your personal information may be sent to payment gateways to finish the transaction you asked for. These third parties must follow strict rules about how they can use your data and are not allowed to use it for anything other than the agreed-upon service. We carefully review all outside disclosures and only go ahead with them if they follow Canada rules that protect users' rights. It is against the rules to sell data to marketers or companies that have nothing to do with you. This keeps your private information safe from being used for commercial purposes. The support team can give you a full list of the third parties who are allowed to get your information. If you want to limit how often external partners can contact you about platform promotions, change your notification settings in your account. Any changes to the organisation, like a corporate restructuring or a change of ownership, will cause an advance notice to be sent out that explains how customer information may be shared and what your options are for continuing to use it.
Coral Casino's Rules About Personal Data Use
- Use your right to access, change, or delete personal data that the platform holds right away. Users can change their contact information, fix wrong information, or delete data by sending a verified request through their account menu or by calling the support team directly.
- You can get a copy of all the personal information you have stored in a format that can be read by a computer by going to the account settings and clicking on the download option.
- If there are mistakes or entries that weren't authorised, use the online form or email to ask for corrections right away.
- You can stop your personal information from being used for marketing or profiling by changing your notification settings or unsubscribing from promotional channels.
- You can choose to withdraw consent for processing non-essential data at any time without losing access to core services.
- Disagree with certain ways of handling data, like making decisions automatically. Data protection authorities in Canada have set a legal time limit for responding directly to requests for intervention.
- Portability options let you easily move your personal data to another service provider when you ask for it, as long as it's technically possible and allowed by Canada law.
Tracking Cookies And Options For Players
- When you visit the platform, you can quickly change your cookie settings through the account dashboard or the special consent banner.
- Session cookies help you navigate the site and remember your login status, while persistent cookies help you personalise your experience and suggest relevant deals.
- Third-party cookies may help with analytics or marketing campaigns. Turning them off stops data sharing but doesn't affect core functions.
- You can change your consent at any time by going to the cookie settings panel.
- Block all cookies that aren't necessary, and only allow those that are absolutely necessary for transactions, like confirming $ payments.
- You can use browser controls to delete cookies or make rules for certain domains.
- If you don't want to accept analytic tracking, you won't get personalised recommendations or some promotional content.
- Cookies have different lifespans. Session cookies expire when you log out, but other cookies may stay active until you delete them or for a set amount of time (usually 12 months).
- To keep your privacy controls where you want them, make sure to update your preferences often, especially after you update your browser or change your device.
- If you need help understanding what each cookie does or how to change your settings to meet your privacy needs, please call the helpdesk.
How To Change Or Remove Information
- To change the information on your account, go to the account dashboard and click on the settings link. You can change your contact information, communication preferences, and linked payment information, like bank accounts or cards used for $ transactions, in your personal profile settings.
Asking For Data Deletion
- You can ask for your personal records to be deleted by filling out the online contact form or sending an email to the support address listed in the account help section.
- To make sure that only registered account holders can make changes or deletions, identification verification is needed to fulfil these requests; usually, this step includes answering security questions or sending in a copy of your ID.
- Once confirmed, most of the personal information linked to the profile will be made anonymous or deleted for good, unless there are certain legal reasons for keeping it (like following Canada financial or anti-fraud rules).
Limitations And Timeframes For Processing
Some information, like records of transactions involving deposits or withdrawals of $, may need to be kept for a certain amount of time as required by law. Requests to update or delete data are usually handled within 30 days of being received, unless the law requires that the data be kept for longer periods of time. If changes can't be made right away, account holders will get a letter explaining the legal or regulatory reasons why. If you need more help or want to check on the status of a request, you can contact the support team through the secure user portal.